TNE QB offers a peer-review assessment of TNE provision against a set of international reference points, the TNE International Quality Benchmarks (TNE IQBs), developed by consulting with international experts, including the TNE QB Advisory Board (paragraph 61), and drawing on existing international reference points for the quality assurance and recognition of TNE qualifications.
In particular the TNE IQBs have been developed in alignment with the UNESCO / OECD Guidelines for Quality Provision in Cross-Border Higher Education, the UNESCO / CEO Code of Good Practice in the Provision of Transnational Education, and the INQAAHE Guidelines of Good Practice in Quality Assurance. Consideration has also been given to the UNESCO Global Convention on the Recognition of Higher Education Qualifications, and regional reference points including the European Standards and Guidelines for Quality Assurance in the European Higher Education Area, the Higher Education Quality Assurance Principles for the Asia Pacific Region, and the African Standards and Guidelines for Quality Assurance in Higher Education.
The TNE IQBs are intended to apply to any TNE provision, regardless of the home country of the TNE awarding institution or the location of TNE delivery; hence, the importance for the standards to reflect international understanding and best practice.
TNE IQBs consists of five standards applying to five overarching areas, and with four detailed indicators for each standard illustrating specific expectations
The Transnational Education International Quality Benchmarks (TNE IQBs)
Standard 1:
Awarding institutions should have robust processes in place for the establishment and
management of TNE operations, sufficient to provide reassurance that their TNE
provision meets expected standards and quality.
Indicator 1: Existing TNE activity is consistent with clearly outlined institutional strategies
and objectives.
Indicator 2: Governance arrangements are in place to ensure that any form of TNE is
ultimately overseen by the higher decisional authority of the awarding institution, clearly
setting out the locus of responsibility and accountability at different levels of the awarding
institution.
Indicator 3: Written and legally binding agreements or contracts set out the rights and
obligations of all partners involved in a TNE operation, making clear their respective roles
in the different aspects of the TNE operation.
Indicator 4: Appropriate processes for initial and periodic due-diligence and risk
assessment for TNE operations are in place, including choice and management of
partners, and covering all relevant aspects, such as academic, legal, and financial.
Standard 2:
Awarding institutions should ensure that their TNE provision is of comparable standards
to those of the same or comparable provision delivered in their home campus.
Indicator 5: The admission of students for a TNE programme of study, the teaching and
learning activities, and the assessment requirements are equivalent to those of the same
or comparable programmes delivered by the awarding institution at the home campus.
Indicator 6: TNE modules and programmes are developed, approved, monitored, and
reviewed through processes that are as robust as those for modules and programmes
provided by the awarding institution at the home campus.
Indicator 7: Teaching staff must be competent, suitably qualified, and experienced, and
adequately supported to deliver the programme to equivalent standards to those applied
to comparable programmes delivered by the awarding institution at the home campus.
Indicator 8: The performance and outcomes of students on TNE provision is regularly
monitored and benchmarked with the performance and outcomes of students of the
same or comparable programmes delivered by the awarding institution at the home
campus.
Standard 3:
Awarding institutions should ensure that students studying on their TNE provision
receive sufficient support to enable them to achieve the expected standards
Indicator 9: Learning resources and support services in place at the delivery location, or
made available by the awarding institution remotely, should give all students the
opportunity to achieve the expected learning outcomes.
Indicator 10: Appropriate training, briefing and support are provided to those involved in
managing, delivering, and assessing TNE provision to ensure they are competent to
undertake their roles and responsibilities.
Indicator 11: Feedback is regularly sought from TNE students on all aspects of their
study experience, and demonstrably responded to and taken into account; students are
also given clear opportunities to raise complaints and appeals.
Indicator 12: Awarding institutions have a duty of care towards their TNE students, and
ensure that those students who wish to complete a programme can do so in the event of
closure or teach out.
Standard 4:
Awarding institutions should ensure that their TNE provision takes account of the
regulatory requirements and education needs of the location of delivery
Indicator 13: Local requirements for the delivery of TNE provision are well understood
and complied with.
Indicator 14: The education and industry needs of the receiving location are duly
considered, and inform the strategic development of TNE provision offered locally; where
applicable programmes of study are localised to ensure relevance for students.
Indicator 15: Due efforts are taken to engage with local employers and industry to
support the local employability of students and maximise the impact of TNE provision to
the local community.
Indicator 16: Local reference points, such as national qualification frameworks, or
professional bodies’ requirements, where these exist, are taken due account of when
developing and delivering TNE provision.
Standard 5:
Awarding institutions provide complete descriptions of programmes of study and
qualifications to prospective and current students, graduates, and relevant stakeholders
Indicator 17: Information about the programmes of study and qualifications awarded are
made clear to prospective students at recruitment stage, including in respect of the legal
status of qualifications awarded and their local and international recognition for further
studies and employment, ensuring that student expectations are transparently managed.
Indicator 18: Information about their programmes of study, available student support and
services, opportunities to provide feedback, and complaints and appeal procedures, is
made clear and accessible to current students, ensuring that students can make the most
of their learning experience.
Indicator 19: Awarding institutions maintain effective control over the accuracy of all
public information, publicity and promotional activity relating to the TNE programmes of
study leading to their awards, even when this involves partner institutions.
Indicator 20: Awarding institutions retain the ultimate authority and responsibility for
awarding certificates and records of study, and provide clear and up to date information
about the programme of study undertaken by TNE students upon graduation, through
study transcripts or equivalent documents.