Delivery Options and Fees

This page tells you about the physical and digital delivery options for your completed statement.

Delivery options vary by service, so please read the available options below carefully.

Ecctis is committed to reducing our impact on the environment and would like your help in cutting the amount of paper we use. On this basis, for the Visas and Nationality services delivery will only be available in e-Statement format.

This is an additional £7.50 on top of the service fees and is added at the point of order.

An e-Statement is a secure PDF file that can be downloaded through the User Portal once your application is completed. The e-Statement is authorised for use with UKVI. This document does not have an expiry date and can be downloaded again in the future, if needed.

We offer both digital and physical delivery for this service.

Ecctis is committed to reducing our impact on the environment and would like your help in cutting the amount of paper we use. To help with this, we provide a digital statement that can be downloaded through the User Portal once the order is completed.

An e-Statement is automatically added as the chosen delivery option however, you can choose to remove this for your service during the application process (if choosing a physical statement instead of an e-Statement, postage costs apply).

Option Price Details
e-Statement £7.50 + VAT* (£9.00) This digital PDF is available to download as soon as your application is completed. This can then be emailed to the relevant person/organisation to assist with your visa, employment, or higher education needs.

Please note: delivery options available are based on location. Please choose whether your statement would be delivered to an address in the UK or overseas.

Option Price Details
Royal Mail Special Delivery Guaranteed by 1pm £18.00 incl VAT* Royal Mail aims to deliver your item the next working day from when this is dispatched by Ecctis. A tracking number for your delivery is given in the User Portal.
First Class Post £4.80 incl VAT* On average, this service takes 1-3 working days. However, delays are possible depending on Royal Mail service. This service does not have tracking.

*VAT is applicable if you are based in the UK and will be added during the application.

All timeframes are given in working days. These are Monday-Friday and do not include public holidays or bank holidays.

Please be aware that for UK delivery, Royal Mail will not contact you by telephone before delivery. For full details of their delivery process, see Royal Mail's website: https://www.royalmail.com/sending/uk

Option Price Details
DHL Courier £80.00

If you need a physical paper statement to be sent overseas, this is our recommended option to help ensure the paper statement arrives safely and in a timely manner.

DHL is a fast and secure courier provider. They aim to deliver your statement within 1-6 working days, depending on your location. There is tracking of your item and an estimated delivery date through their website. We will let you know through the User Portal once your paper statement has been passed to DHL. We will also give you the details for tracking.
International Signed For™ £15.00

This option is not recommended as it travels through local postal services to reach you. There also can be delays with Customs.

This is handled by Royal Mail until the item leaves the UK. You will be given a tracking number upon dispatch of your item.

Note: there is no guaranteed delivery timeframe for this option. Customers have told us that the tracking information provided is limited. If it has been less than 25 working days since the last tracking update, your item is not classed as lost.

To check DHL’s estimated timeframes for your location, please see: https://send.dhlparcel.co.uk/parcel-delivery/countries-we-deliver-to

If using the International Signed For™ option, you can find details about your local postal service here: https://www.upu.int/en/Universal-Postal-Union/About-UPU/Member-Countries

Ecctis is committed to reducing our impact on the environment and would like your help in cutting the amount of paper we use. On this basis, for the Early Years service, delivery will only be available in e-Statement format.

An e-Statement is a secure PDF file that can be downloaded through the User Portal, once your application is completed. The e-Statement is authorised for use with employers. This document does not have an expiry date and can be downloaded again in the future, if needed.

As this delivery option is included in the service, you will not be able to change this.