Our offices will be closed for the holiday period from 12pm (UK time) Tuesday 24 December 2024 to Thursday 2 January 2025. During this time, applications will not be processed.

Our enquiry phone lines will be closed from 5pm (UK time) from Friday 20 December 2024. Our live chat will be closed from 5pm (UK time) on Monday 23 December 2024 and both will re-open at 9am (UK time) on Thursday 2 January 2025.

If you would like your application to be processed before this closure period, you should apply as soon as possible – allow for the full processing times for the service you require.

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