SALARY
£29,000
LOCATION
Cheltenham, Hybrid
CONTRACT
Permanent, Full-Time
REPORTS TO
Training & Events Manager
About Ecctis:
At Ecctis, our vision is to be the acknowledged global leader in the international qualifications and recognition arena. Our mission is to be the preferred source of expert advice on the recognition and comparability of qualifications and skills internationally, building on our advanced research and our established knowledge and experience of education systems across the world. Ecctis delivers a wide range of services, products, and projects in the field of international education. We help make sense of international qualifications and support a range of clients including individuals, universities, and colleges, awarding bodies and government ministries.
Purpose of role:
The purpose of this role is to support the Training and Events team in promoting and delivering a programme of events for
UK ENIC members and non-members. The role will assist with coordinating the full lifecycle of training programmes and
conferences, from initial planning and scheduling through to delivery, evaluation, and post-event administration. They will
also provide support for membership services and account management activities as required.
Key responsibilities:
Event Administration
- Coordinate event and training schedules, calendars, and timelines to ensure key deadlines are met.
- Liaise with venue staff to coordinate catering, branding, room layouts, audiovisual requirements, and other event logistics.
- Manage speaker and trainer logistics, including briefing documents, travel arrangements, accommodation, and presentation materials.
- Maintain and update event webpages, online booking systems, registration records, and stakeholder communications, including those with speakers, delegates, and venue staff.
- Provide administrative and on-the-day support for both in-person and online events, including the preparation of event materials, delegate packs, and name badges.
- Support with purchase orders, invoices, and supplier payments in accordance with organisational procedures.
- Coordinate post-event evaluations, collate attendee feedback, and produce attendance and performance reports to support continuous improvement.
Marketing
- Support the development and delivery of marketing campaigns to promote training programmes, events, and conferences.
- Manage and maintain training and events marketing distribution lists, ensuring contact information is accurate and up to date.
- Support with the sourcing and ordering of marketing materials.
Sponsorship
- Support sponsor communications and relationship management activities to ensure sponsor requirements are met and partnership opportunities are maximised.
- Research and identify potential sponsors through networking, social media, and market research to support sponsorship growth and engagement.
Wider team duties
- Deliver internal and external training sessions and provide support to colleagues, including technical support for online and hybrid events.
- Contribute to the development of training and conference programme content.
- Support Membership Services activities, including responding to member enquiries and assisting with account management.
Other duties
- Abide by the Company’s policies and procedures and actively promote them within the team.
- Abide by the Company’s health and safety policies and procedures, considering your own health and safety and that of colleagues.
- Undertake any other reasonable duties as required.
Skills required
- Experience of planning, organising, and delivering events and training programmes of varying sizes and formats, including online, in-person, and hybrid events
- Attention to detail, excellent organisational skills, and the ability to multi-task
- Strong interpersonal, verbal, and written communication skills
- Proven ability to work collaboratively across teams and departments
- Excellent listening and presentation abilities
- Able to collaborate and add input to team discussions
- Customer focused approach
- Able to prioritise independently
- Strong IT acumen – particularly with regard to Word and Outlook, as well as social media platforms and creative design tools.
Person specification
- Highly motivated, enthusiastic, conscientious
- Effective team player
- Solutions driven
- Flexible and able to adapt rapidly to changes
- Committed to personal and professional development
- Customer-focused
Education and qualifications
- Degree level qualification, comparable to Bachelor degree standard in the UK (desired) or professional experience in events management
Please note: All applicants must hold a current permit or visa showing their right to work in the UK.
This role profile is intended to give an overall indication of the duties and responsibilities of this role but is not exhaustive and the job holder may be asked to perform other duties, which reasonably align with the general remits of their role and level of responsibility.
Employee ownership trust:
As an Employee Ownership Trust, we do things a little differently from some other organisations. Every one of our employees has a voice and our people are highly motivated and committed. Our structure allows for our combined success as an organisation to be shared equitably across the Company. The trust is indirect, meaning that eligible employees are not shareholders directly, however they are held ‘in-trust’ by the Trust’s Board of Directors.
EDI statement:
Ecctis Ltd is committed to fostering a culture of inclusivity and connectedness. The core of our work involves working internationally with individuals all over the globe with different backgrounds. In recruiting for our organisation, Ecctis Ltd is an Equal Opportunities Employer, and welcomes the unique contributions you can bring; therefore, we specifically welcome applicants of all backgrounds, regardless of race, including colour, nationality, and ethnic or national origin, sex or gender, gender reassignment, sexual orientation, religion or belief, age, marriage or civil partnership, pregnancy and maternity, or disability. We recruit purely on merit and skills.
Our Values
People and Culture