Human Resources Advisor

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LOCATION

Hybrid 2 days a week onsite in Cheltenham

CONTRACT

Permanent 100% FTE

REPORTS TO

Head of HR

SALARY DETAILS

£35,000 – £38,000 a year

About

Ecctis is looking to hire a talented HR Advisor to support our dynamic team. This is a unique opportunity to work at the heart of a company shaping international education, recognition, and student mobility.

Ecctis is a trusted and internationally respected provider of official qualifications recognition and evaluation services, and the UK ENIC (UK National Information Centre for global qualifications and skills). We work with governments, universities, and employers worldwide to enhance understanding of global qualifications and skills.

Purpose of role:

Reporting to the Head of HR, the HRA will work in all aspects of the employee lifecycle including employee relations, training needs analysis, recruitment, accurate HR data and reporting as well as acting as system(s) super user. Working closely with key internal stakeholders, coaching and mentoring managers across a wide range of people issues, including performance management, succession planning, training requirements, team effectiveness activities, leadership behaviours, culture and values etc. The successful role holder will support with all things HR and have an eye for detail and thrive in keeping processes running efficiently.

Key responsibilities:

Manage HR matters such as investigations, grievances, disciplinaries, performance management, absence management, flexible working requests, and family leave, with support from the Head of HR where required.
Enhance the HR communication and information provisions to improve employee engagement initiatives, such as the HR intranet, regular company communications and external facing website.
Act as the initial point of contact for all HR operations matters, providing high quality, consistent first-line HR advice, coaching and guidance relating to policy, procedure and best practice at all levels.
Driving forward continuous improvement, updating policies and procedures as well as undertaking cyclical HR activities such as reward and performance reviews
Production of terms & conditions documentation through the SLC lifecycle and take accountability for onboarding and induction activities and ensuring a focus on engagement, time to productivity, and positive probation experience and management.
Support the enhancement of our HR systems efficiencies and data accuracy for dependent systems and departments, to enable a provision of key metrics to the HR Director and Executive Committee and Dashboard reporting,
Proactive HR support: Identifying potential HR/process risks, suggesting improvements to HR practices. Able to identify and implement business focused solutions.
Supporting the HR Team in our transformative people initiatives, driving impactful projects such as diversity and inclusion, employee wellbeing, and policy evolution. Partner across teams to foster meaningful change, championing long-term organisational growth and an exceptional workplace culture.
Provide sound HR advice to employees in line with our policies and procedures

Education and qualifications:

Strong track record in a generalist HR role covering at least two of the designated areas detailed above

Strong track record in a generalist HR role covering at least two of the designated areas detailed above
Achieved or working towards CIPD Level 5 or above is strong desirable
Good knowledge in employment law
The ability to build solid relationships, with confident and articulate communication skills at all levels in a business organisation
Excellent coaching and influencing skills, being able to articulate best practice HR successfully
Previous HR experience dealing with a broad range of HR queries.
Knowledge and experience using HR Systems
Ability to deal with difficult and sensitive situations in a diplomatic manner using professional judgement
Good analytical and problem-solving skills with the ability to apply knowledge, creativity, whilst ensuring adherence to HR policies and procedures
A team player, whilst also being able to work independently
Strong communication skills and able to work quickly on different tasks
Proactive and willing to make suggestions for solutions.
High degree of accuracy
Proficient in Outlook, Excel, Word, and PowerPoint, and ability to produce meaningful reporting data

Please note: All applicants must hold a current permit or visa showing their right to work in the UK.

Employee benefits

25 days annual leave entitlement (pro-rata for part-time)
Additional 3 days off for winter office closure
Christmas eve half day
Holiday carry over up to 5 days
Company pension scheme; entry contribution rate of 3% with a 5% company contribution. Company will also match employee contribution up to a maximum of 10%
Life assurance of 4x basic automatic membership
Group Income Protection cover providing 75% of salary up to 5 years; automatic membership
Group Critical Illness cover 1x basic salary, automatic membership
Vitality private healthcare benefit in kind; optional membership
BUPA dental care scheme benefit in kind; optional membership
Employee Assistance Programme available to all employees
Cycle to Work salary sacrifice scheme
Electric Vehicle salary sacrifice scheme
Enhanced maternity, paternity and adoption leave pay
Swappable bank holidays
Hybrid working as standard
Mental Health First Aiders and support events
Paid volunteering hours
Discounts and savings through BNH Extras
Eye care contribution
Flu vaccination voucher during winter season
Learning budget per employee and company-wide learning and development programmes
£25 per person per quarter for staff team lunch
Financial contribution to home working equipment
Regular company social events
Weekly fruit delivery
Mango Language learning tool
Subsidised tickets for Cheltenham Literature Festival
Employee referral scheme

Employee ownership trust:

As an Employee Ownership Trust, we do things a little differently from some other organisations. Every one of our employees has a voice and our people are highly motivated and committed. Our structure allows for our combined success as an organisation to be shared equitably across the Company. The trust is indirect, meaning that eligible employees are not shareholders directly, however they are held ‘in-trust’ by the Trust’s Board of Directors.

EDI statement:

Ecctis Ltd is committed to fostering a culture of inclusivity and connectedness. The core of our work involves working internationally with individuals all over the globe with different backgrounds. In recruiting for our organisation, Ecctis Ltd is an Equal Opportunities Employer, and welcomes the unique contributions you can bring; therefore, we specifically welcome applicants of all backgrounds, regardless of race (including colour, nationality, and ethnic or national origin), sex or gender, gender reassignment, sexual orientation, religion or belief, age, marriage or civil partnership, pregnancy and maternity, or disability.

This role profile sets out the scope and main duties of the post at the date when the role was created or last reviewed. Such details may vary on occasion without changing the overall scope of the role or level of responsibility required. This role profile is intended to give an overall indication of the duties and responsibilities of this role but is not exhaustive and the job holder may be asked to perform other duties, which reasonably align with the general remits of their role and level of responsibility.

Ecctis Ltd is committed to providing a workplace free from discrimination or harassment. We expect every employee to do their part to We are an equal opportunities employer, ensuring that there is no bias on gender (or gender reassignment) race, sexual orientation, disability, age, religion or belief. We recruit purely on merit and skills.

Our Values